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about Precision Garage Door
Precision Garage Door of Colorado Springshas received 26 reviews, averaging 4.00 Stars:
Colorado Springs, CO
Pueblo, CO
I wish I could give 5 stars. I can't due to the technician arriving an hour and 15 minutes after the late end of my appointment window. My appointment was 2pm to 4pm. He didn't show up til 5:15. I received a call at about 1:50pm stating my technician was running behind and would be here by the late end of my appointment window. I also found out my technician was the only one scheduled to work today out of 8 technicians. The technician called at about 4:15 saying he was on the way and was about an hour away. Sorry, this is a schedule problem and a dispatch problem. These issues pushed my appointment to the end of the day to fix your company's errors. I'm sorry this is not my fault. While the technician was friendly and did a good job, I'm disappointed that I was still charged the full price (minus a veteran discount). I believe this warranted a greater discount than I received. I received a thank you for my business but no apology for your company's schedule and dispatch errors.
- Tim Vanloon
Product:
Colorado Springs, CO
Our garage took a sudden dive. Precision’s schedule was clear and transparent. I felt like I was able to plan ahead with my day. Stephen Zerkel, our tech, was a pleasure to have repairing our garage. The man knows his stuff and shared some very useful tips for the upcoming winter season. Lastly, Stephen was on schedule for a certain period and thought of splitting his days up as my garage needed a lot of work and it was getting closer to the evening. Instead, he worked passed the hours of what was originally thought, he did so knowing tomorrow he didn’t have an open slot. Greatly appreciate the work you do!
- Michael Blessinger Shattuck
Colorado Springs, CO
Will arrive within the mentioned time frame and access the issue with the door. Replaced the springs and recommend the cable and bearing be replaced also. I forgot to ask him why the springs were not centered on the pole. I have always seen dbl springs in the center in the past instances. Any response is appreciated.
- Christopher
Product:
Colorado Springs, CO
Had Installed genie opener in January It broke 5 months later in June (optical wheel broke). Under warranty, but would not buy another genie. Tech and service great 5 stars. Gave it ,,4 stars due to poor quality vs defective product, warranty is 5 years I believe Wonder if it will last that long?
- Gary Kielpikowski
Product:
Colorado Springs, CO
Everything was very good. Efficient, timely, and good customer service. Corey (?) our service tech was knowledgeable and friendly. The price was a bit steep - our only concern. Thank you -
- Mike Garrow
Product:
Colorado Springs, CO
So far so good, came today with all the snow! Stephen Zerkel was prompt and professional! Quoted me a Garage Door replacement install three to four weeks so far so good!
- Derek Hunter
Colorado Springs, CO
I like doing business with you all
- Carl McCants
Product:
Colorado Springs, CO
The repairman came quickly and he explained everything very clearly.
- Mary Anne Piffarerio
Colorado Springs, CO
Because garage doors break at worst possible time
- Ron Dunkin
Colorado Springs, CO
1 less then 5 stars as the spring rod was bent on repair and left with 3” runout which would have pre prematurely worn out the bearing on the hubs. Precision was great about the obvious need for rework and did so promptly replacing the spring rod and providing a heavier duty unit. I would call on them again for service, sn honorable company to deal with.
- Louis Pisano
Colorado Springs, CO
The Technician Corey was great, very helpful, knowledgeable, and did a great job all together. This was my first time using Precision and I had a great experience using this company for my garage door needs.
- Mike Kennedy
Product:
Colorado Springs, CO
It’s great that this company takes calls 24 hours a day. We got a next day appointment on a Sunday. It was expensive but the job was done well. Chris was very professional and courteous.
- Christie Bunch
Colorado Springs, CO
Professional, on time. Pleased with service.
- Angel Daniels
Colorado Springs, CO
Quick response and available on weekends
- Terry Peet
Colorado Springs, CO
Quick, efficient service, friendly and helpful. Arrived a little late as had to purchase a ladder otherwise work was complete and am happy with results.
- Lisa Parker
Product:
Colorado Springs, CO
Very efficient and polite. Felt overpriced and did not offer any discount.
- Debra Landkammer
Colorado Springs, CO
John did a good job of explaining the problem and solution goals.
- Ronald Vigil
Colorado Springs, CO
Friendly and great service
- Aaron Crawford
Pueblo West, CO
Technician was friendly and professional. He offered several options on repairs and did a great job with the repairs.
- Merrilynn Abbott
Colorado Springs, CO
Great service and knowable service technician would differently call you for my next service
- Terry Beckner
Monument, CO
Came out right before the big blizzard which I very much appreciated! Great work reasonable pricing honesty. I would use them again
- CM
Divide, CO
Stephen did solve my first problem. He replaced the south door opener completely, which I agreed I needed. Signals were getting to the unit (Light came on and off), but door would not move. We decided the head was kaput. As of now I have not received a receipt even though I have received an email directing me to this website. So our email link is is working. This problem can be fixed by sending me a receipt for what I have paid and for the work done. Maybe they just need to get Stephen back to town to complete the paper work? Finally, Stephen had opened my north door to access the garage and his truck. So when it was time to depart I tried to close it. Nada. I shall make the story short. Stephen stuck around and we debugged the situation. It is unclear why both garage doors failed within 24 hours of each other. But I am happy enough to invite Precision to return on Saturday to replace the north opener.
- Russ Frisinger
Product:
Technician: Stephen Z
Falcon, CO
Yes quick and good service. Stephen zerkel was fast and courteous.
- Bill Manriquez
Colorado Springs, CO
Technician Mitchell did a great job.
- Mark MacFarlame
Pueblo, CO
I found your contact through a Home Advisor website.I do not live near the location I own a property at ,that is being prepared to sell. It was easy as pie, to find you via this site. You solved all my complications, by going to the place of necessity repair/upgrades, without me having to be present. You answered efficiently and in good timing,whereas others on that website for other issues have not even returned my inquiries. I thank for taking one of my more important concerns, off my "to do" list.
- Patricia Lazzari
(719) 297-3732
(719) 297-3732(719) 401-0102
(719) 401-0102(719) 428-6006
(719) 428-6006(719) 297-3732
(719) 297-3732(719) 428-6006
(719) 428-6006(719) 401-0102
(719) 401-0102Office: (719) 881-1100
761 Seedling Court
Colorado Springs, CO 80915
Precision was prompt on getting a service person to try and diagnois my garage door wifi issue. Upon arrival they tried their best to fix the issue but sadly they could not find out the issue. They thought it might be an issue with the app not connecting to my internet. They did say to give it sometime and if it was not resolved to call them again. After an hour or so I tried to connect to my internet and was finally successful.
- Ron Gobert