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Stephen Z
Average: 4.91 stars
Stephen Z's Bio:
Colorado Springs, CO
Colorado Springs, CO
I found you on google. You arrived early within the 2 hour window. Steve was very professional and he repaired our garage door in a timely manner, had to have the spring replaced.
- Carl Jackson
Pueblo, CO
Precision was very supportive, caring and helpful when I called. Stephen Zerkle came as early as he could during bad weather and fixed our garage door in a timely manner easing our worry. Stephen was very professional and informative. I would recommend this company and Stephan to others. Thanks for your business. Celina and Justin Hutchings Pueblo CO
- Celina Hutchings
Colorado Springs, CO
Stephen Zerkel far exceeded our expectations. Not only did he solve our problems, but he took the time to explain the reasons for his recommendations. What started out as a broken garage door spring turned out to be a bigger job and Stephen adjusted his schedule to accomplish it all. Stephen replaced the garage door spring, rollers, garage door opener, remotes and wall control. (All were over 20 years old) Stephen's professionalism, knowledge, communicative arts skill, combined with his exceptional customer service skills are a great credit to your organization. These days we find very few firms' representatives who possess any customer service skills. I had heard about your firm, with nothing but glowing remarks during several conversations with friends. Plus, I became very dissatisfied with one your top named competitors. When I checked your website, I was totally impressed with your BBB and other ratings. We will be recommending you to our friends and fellow workers.
- Kenneth Boardman
Product:
Technician: Stephen Z
Colorado Springs, CO
John Gallerano came to our house to fix our frozen garage door and replace our rail. He was extremely knowledgeable and we are 100% satisfied with the quick response and service provided by him. We replaced the company we used to use with Precision, we will request John by name in the future.
- Paul & Kelli Senker
Colorado Springs, CO
Great people. Field person friendly and knowledgeable. Good communication with office staff!
- Cynthia Camacho
Colorado Springs, CO
Stephen was prompt and knowledgeable, he diagnosed and corrected my problem and performed a PM including lube and minor adjustments where required. I would not hesitate to call or refer your service to others.
- Larry Gates
Colorado Springs, CO
Within two hours of calling Precision Garage Door, a service technician arrived at my front doorstep. Stephen accessed the problem within minutes and then provided quotes on garage doors. He didn’t push us to place an order with Precision Garage Door but he provided us with options to move forward. I strongly recommend Precision Garage Door and will certainly call upon the company in the future!! Ask for Stephen for your service needs.
- Conrad Munster
Falcon, CO
If you want prompt service, a knowledgeable technician that is happy to help, because he wants to, these are the people to call. I called on Monday, they had a technician out first thing Tuesday morning. He was efficient, friendly, and happy to answer all my questions. They will be the ones I call again when needed. Thank you Stephen Zerkel.
- Sandra Crosby
Colorado Springs, CO
Professional, timely and friendly.
- Louise Piasentin
Colorado Springs, CO
The tech was pleasant and knowledgeable and got the job done in a timely manner. He explained the issue and how he was going to fix it AND gave me a price up front. Great experience!
- Mike Davidson
Colorado Springs, CO
Right before the new year i knew everyone was going to be busy. Called my usual company and told them the spring was broken. they came out the next day and charged me $69.00 to confirm that the spring was broken. then informed that they might get a spring in four to six weeks. Called Precision and they confirmed their trucks had springs so they scheduled the next day. really busy and through with their work they told me they were running behind and asked to come the next day. Stephen Zerkel arrived within the time frame promised and did a total check of my door and tracks. Made his recommendation and cost estimate and i accepted and he got right to work. i will in the future call Precision first and will recommend Precision to any of my neighbors in the future.
- Gary Mcgill
Colorado Springs, CO
I am extremely grateful for Precision Overhead Garage Door for being available the very same day the springs broke and I could not open my garage door nor use my car. An expert technician, Stephen Zerkel, arrived within a few hours and amazingly and with precision replaced the springs and rollers and I now have a smooth operating garage door like new! THANK YOU, STEPHEN!
- Holly Remington
Pueblo West, CO
I was completely satisfied with the Precision experience. The technician Stephen Zerkel was professional thru the process of fixing my garage door. He explained my options and completed the fix in a timely fashion. I would recommend Precision to anyone I know that would need this service and would not hesitate to use Precision again. Thanks
- John Brenizer
Colorado Springs, CO
Stephen was very knowledgeable and respectful. Came and fixed it all at in the same appointment.Overall a 10 out of 10. Fast and reasonable prices as well! Thanks for saving us!
- Tanya Norman
Colorado Springs, CO
Stephen Zerkel was very thorough, friendly and professional! He arrived in a timely manner. Thanks Stephen!
- Sandra Williams
Colorado Springs, CO
They as quick to get down and fix my springs however about double the price as other garage service. We was able to wait the week for the other company. The other company was $385 to replace two springs this company was $785.
- Clark Gaddie
Pueblo West, CO
I will continue to use this company
- Todd Miller
Colorado Springs, CO
Service is superior! Called mid-afternoon on a Friday and Stephen arrived only a couple hours later to fix my broken garage door. He was awesome! Very friendly and personable! Went above and beyond! We had dinner reservations and had planned a date night for the first time in years and he was able to get the job done with plenty of time to spare to get to the restaurant. I don't typically leave reviews but Stephen and Precision Door deserved one! Job well done!
- Jaime Depue
Pueblo West, CO
Steven did a great job . He explained all the problems our door had . He fixed it in a timely manner . We would recommend your service to our neighbors
- Jack Louther
Colorado Springs, CO
From the first phone call to the end of the job extremely professional. Our garage door broke of course on the coldest day of the year, they were out to the house in less than an hour. Stephen Z did a great job fixing and explaining what happened. Thanks again Precision for coming to our rescue!
- Delores
Colorado Springs, CO
Steve was great. Highly recommended. Great service and fast.
- Craig Hawley
Colorado Springs, CO
Your company was recommended by a friend . Steve Zerkel was very courteous, informative and nice all around person. I would highly recommend your company to my friends ????????????????????????????????
- Somsri Ruske
Fountain, CO
After calling around it was so nice to hear they had availability the same day! Stephen was amazing and I was very happy with his service. He had everything on the truck.Definitely recommend them.
- Sarah White
Colorado Springs, CO
Wanted to take a moment to thank Stephen Zerkel for the amazing customer service he provided for us tonight when fixing our garage door; Stephen arrived right on time, explained what the problem was, how it happened, and then had our garage door fixed quickly and professionally. What a great service technician and a perfect representative for Precision Overhead Door. How many companies today can you say give great customer service? Definitely can say that about Precision Door and their employees. Thanks again, Stephen. We appreciated your courteous and prompt service!
- Jerry Martin
Colorado Springs, CO
Called as is Veteran owned. Service Man Stephen was terrific- wrote up costs & ordered my commercial grade springs- paid my 50% down- looking forward to completion in 1-2 weeks. Will note: intial call to answering / scheduling service did not go well. When i called back the new person was super helpful & understood what was needed( & was going to find out who the 1st person i spoke to was as was very rude).
- Paul Gordon-Owner // Bryan Petterson ( Point Of Contact)
Colorado Springs, CO
Precision came to fix my garage door because the light in my garage door opener stopped working and the door itself had not been right since I moved in. They came, listen to me, and when they heard about the light in the opener, that’s when they zeroed in on everything. Except for the door and the rails, I think everything else is new and it works like a charm! I am so happy with everything they did, I no longer see daylight inside the garage! It was a job well done and I’m sorry I waited so long.
- Susan Alexander
Colorado Springs, CO
I called a few different companies and no one responded to my messages except for Precision. My technician was very courteous; he had to call my job and was, unfortunately, on hold for 15 minutes! The price was EXCELLENT! I would definitely recommend Precision for any garage door services.
- Chalandria Scott
Colorado Springs, CO
Steve and Cody were professional and courteous and timely. The service exceeded my expectations. I’ve seen the ads on TV and like fact that yours is a veteran owned company and are BBB rated. After a door inspection, the recommendation was to replace bearings, rollers, and of course the broken spring. I said yes to all. Garage door now operates much more smoothly and is quieter. You will be the first company I call for any other garage door related issues.
- Jim Hawkins
Colorado Springs, CO
We were very pleased with Stephen. He was very professional and courteous .Explained our options and fixed what we asked. Will recommend him any chance we get.
- Theresa Caserio
(719) 297-3732
(719) 297-3732(719) 401-0102
(719) 401-0102(719) 428-6006
(719) 428-6006(719) 297-3732
(719) 297-3732(719) 428-6006
(719) 428-6006(719) 401-0102
(719) 401-0102Office: (719) 881-1100
761 Seedling Court
Colorado Springs, CO 80915
Saw your ad on TV. Stephen was very helpful & professional. He found several issues & addressed them all. Thank you for being prompt & very knowledgeable.
- Stephen Jastrab